Refund policy

Returns & Refunds Policy

Last updated: September 13, 2026

Thank you for shopping with us. We offer a 30-day return policy for eligible items, starting from the date you receive your order.

Eligibility for Returns

To qualify for a return, your item must be unopened, or damaged during transit. We also accept returns for defective, incorrect, or damaged items caused by our side.

Returns will NOT be approved under the following conditions:
  • The item is opened, used, damaged by the customer, or missing parts;
  • The return request is submitted after the 30-day window from delivery.

Return Shipping Cost

  • If the item is defective, wrong item shipped, or damaged due to logistics: We cover the return shipping cost.
  • If you want to return the item for personal reasons (change of mind): You are responsible for the return shipping fee.

Return Process

Please contact us via email or our on-site message tool to submit your return application.

Once we review and approve your request, we will send you further instructions for returning the package.

Refund Information

All approved refunds will be issued to your original payment method.

Refunds are usually processed within 1–3 business days after we receive and inspect your returned goods.

Please note that banks or payment providers may need extra time to post the refund to your account.

We do NOT charge any restocking fee.

Non-Returnable Cases

We reserve the right to refuse your refund request if the returned product arrives damaged, used, or your request is beyond the 30-day return period.

Other Notes

Only orders shipped to the United States are covered under this return policy.